1. Who we are Lastwing Financial services ("we", "us") is a money lending business. This policy explains how we collect, use, store and protect your personal data, in line with the Data Protection and Privacy Act, 2019 and its Regulations, and other applicable laws. 2. Data we collect Identity data (names, date of birth, gender, national ID / passport / driver's licence numbers and images, photographs), contact data (phone numbers, e-mail, physical address), employment and income data, loan and repayment history, guarantor and collateral details, and technical data such as IP address when you use our portal. 3. Why we use your data To verify your identity, assess loan applications and creditworthiness, administer loans and collect repayments, send reminders and statements, prevent fraud, comply with legal and regulatory obligations, and improve our services. 4. Legal basis We process your data with your consent, to perform our contract with you, to comply with the law, and for our legitimate interests in managing credit risk. 5. Sharing We do not sell your data. We may share it with credit reference bureaus, regulators, law enforcement when required by law, our service providers (e-mail, hosting, payment providers) under confidentiality, and debt recovery agents if a loan is in default. 6. Retention We keep your data for as long as you are a client and for the period required by law after your last loan is closed, after which it is securely deleted or anonymised. 7. Your rights You may request access to your data, ask us to correct inaccurate data, object to certain processing, or withdraw consent (this may affect our ability to lend to you). Contact us using the details below. 8. Security We use access controls, encrypted passwords and audit trails to protect your data. Only authorised staff can view it. 9. Contact Lastwing Financial services, Lira, Lango College. Phone: +256 705 117825, +256 788 559682. E-mail: mak.ogwang@gmail.com.